Regular sizes: 7-15business days
Customized sizes: 12-20 business days (Choose Custom Option)
New Requested Costume Designs: 15-30 business days
If you are in urgent need of the costumes, please confirm with us before ordering. We will let you know if we can speed up the production time for you.
Tips
1. As computer screens have a chromatic averration, especially between CRT screens and LCD screens, we can't guarantee that the color of our products will be exactly the same with the photographs you see.
2. If we don't receive any special requirements from you, we will make the costume according to the size you select from the drop-down box (i.e. Size Medium) which will be based on the sizing from our size chart shown in this listing. Therefore please ensure to check the size chart thoroughly before ordering. The orders can't be cancelled after 2 working days.
3. It's normal to have an inch or so in measurement errors between the sizes you provide and the sizes of the costume(s) you receive. These errors can't be accepted for any returns or exchanges.
4. Costumes can be custom made according to your measurements. We strongly recommend that you have your measurements taken by a professional tailor before purchasing.
Shipping Times
How long does it take for Shipping times?
Standard Shipping can take anywhere between 10-35 business days, depending on the country you reside in.
EMS shipping can taken between 8-15 business days, depending on the country you reside in.
FedEx, TNT or DHL usually takes between 4-10 business days, also depending the country you reside in and the courier available.
If your address is located in the remote area, we will ship your item via standard shipping method.
If you don't provide yourtelephone Number for a PO.BOX and APO/FPO address, then the item cannot be shipped by a Express shipping service. A telephone number is required for the Express / Expedited Shipping service provider that may need to contact you.
Insurance and Customs: Buyers are responsible for any insurance they require and any tax or duty charged by their country. Please co-operate with the delivery agent to clear your item(s) through customs.
If you need faster shipping, please feel free to contact us.
Contact Us
Please feel free to contact us if you have any questions. Your questions will be answered within 24 hours.